What’s the refund policy?
If you would like to request a refund for your ticket, please email us at email@example.com.
Refunds must be requested no later than 14 days prior to the event. Once your refund request is received, we will notify you by email if your refund is accepted. If approved, your request will be processed and a credit will automatically be applied to your original method of payment.
Can I transfer my ticket to someone else?
If you can't make it to the event, it’s possible for you to transfer your ticket to someone else; we just need to know ahead of time. To transfer your ticket, please email us at firstname.lastname@example.org with the name and contact information of the person you are assigning your ticket to and be sure to tell them to bring their ID with them to the registration desk.
Can I pay at the door?
Unfortunately, tickets can only be purchased online. Providing there are tickets remaining on the day of the event, you will be able to make a purchase through the website. Please stay tuned to our website.
Are there any discounts available?
Early Bird Tickets
Early Bird Tickets are available to IVRPA Members.
We have allocated a number of discounted tickets; if these sell out before the planned end dates, please understand that the ticket pricing will automatically increase to the next price bracket.
There will be Student and Academic Staff Tickets available to those eligible.
Please note, proof of academic status is required upon registration.
Why do we carge VAT?
Events, conferences and exhibitions are a business activity that trigger an obligation to register for VAT because within the EU. The 'place of supply' rules for a number of services related to events is generally deemed to be the EU country in which they take place.
The current ‘place of supply’ rules determine the country in which you need to charge and account for VAT. These rules are in line with international standards set out by the Organisation for Economic Co-operation and Development (OECD), guidelines can be found on the OECD website.
If the UK leaves the EU without an agreement, the main VAT ‘place of supply’ rules will remain the same for UK businesses.
In order to be able to charge local VAT a VAT registration in that EU country is required. There is also a requirement for an organisation to register for VAT.
Our VAT Number for the UK is
Why do I have to pay VAT as Business!
You refer to the intra-Community supply and acquisition of goods occurs where goods
are dispatched or transported between businesses in different Member States (MS) of the European Union (EU).
An event or conference does NOT tranfer goods nor services from one country to another, therefore the 'place of supply' rule applies and you need to pay local VAT.